Legal
Privacy Policy
This Privacy Policy explains how Spectatr.AI collects, uses, and protects your personal information when you visit our website or use our services.
Effective Date: 28 February 2025
Introduction
Safeguarding your privacy is paramount to us at Spectatr.AI. This Privacy Policy governs the information we collect and use across our website, mobile applications, and service portals.
It outlines what data we collect, why we collect it, how we use it, how we protect it, how we share it, and your rights regarding your personal information.
Information We Collect
Non-Personal Data
- Server Logs: IP addresses, browser type, device information, and timestamps — anonymised and retained for 30 days.
- Usage Data: Aggregated metrics (e.g., pages visited) used to improve website performance.
Voluntary Submissions
When you contact us via the "Book a Demo" or "Contact Us" forms, we collect the following information:
- Name, email address, company name, phone number (optional), and message content.
- Purpose: Responding to inquiries, scheduling demos, and providing requested information.
Use of Information
Non-Personal Data Uses
- Ensure website functionality and security.
- Analyse trends to enhance user experience.
Personal Data Uses
- Respond to inquiries or requests.
- Provide product demos or support.
- Send follow-up communications only with your explicit consent.
Third-Party Disclosure
- No data sales: Your personal data is never sold or traded to third parties.
- Service providers such as email service providers and CRM platforms may receive data where necessary to provide our services.
- All third parties are bound by confidentiality agreements.
Security of Your Information
- Encryption: Data transmission is secured with HTTPS/TLS protocols.
- Access controls: Only authorised personnel can access personal data.
- Retention: Personal data is retained for 30 days after inquiry resolution, unless you opt into ongoing communications.
Your Rights
You may exercise the following rights at any time by contacting us at contact@spectatr.ai:
- Access, correct, or delete your personal data.
- Withdraw consent for communications at any time.
- Request details about how your data is being processed.
- contact@spectatr.ai
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we discover that such data has been collected, it will be promptly deleted.
Data Retention
- Personal data: Deleted 30 days after inquiry resolution, unless retained for ongoing communication with your explicit consent.
- Non-personal data: Anonymised or deleted after 30 days.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Material changes may be accompanied by a banner notification on our website.
Contact
For privacy-related inquiries or to exercise your data rights, please reach out to us directly:
Last updated: 28 February 2025 — Spectatr.AI